Privacy policy

Privacy Policy

Effective Date: 01.01.2026

This Privacy Policy explains how Khaadi and Weaves UK Trading Ltd ("we", "us", "our") collects, uses, discloses, and protects personal data when you access or use the United Kingdom version of our website www.uk.khaadi.com (the "Website").

1. Data Controller

Weaves UK Trading Ltd, a company currently registered and operating in the UK is the data controller responsible for your personal data.

Contact details:

Email: welisten@khaadi.com

Address: 3rd Floor Paternosfer House, 65 St Paul’s churchyard, London.

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data (name, title)
  • Contact Data (billing address, delivery address, email, phone number)
  • Account Data (login details, order history)
  • Transaction Data (payments, purchases)
  • Technical Data (IP address, browser type, device information)
  • Usage Data (how you use our Website)
  • Marketing Preferences

3. How We Collect Personal Data

We collect data:

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through cookies and similar technologies
  • From payment and delivery service providers

4. Lawful Bases for Processing

We process your personal data only where permitted by law, including:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (e.g., fraud prevention, website improvement)
  • Your consent (for marketing communications)

5. Purposes of Processing

Your personal data is used to:

  • Process and deliver orders
  • Manage accounts and customer services
  • Communicate with you about orders and services
  • Send marketing communications (where permitted)
  • Improve our Website and services
  • Prevent fraud and ensure security

6. Marketing Communications

Where permitted by applicable law, we may send you marketing communications about our products, services, promotions, events, and other updates if you have opted in to receive such communications, or if you have otherwise engaged with us through actions such as making a purchase, creating an account, or subscribing to our communications, where such engagement allows for the receipt of marketing messages.

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails, updating your communication preferences, or contacting us at welisten@khaadi.com.

Please note that opting out of marketing communications will not prevent us from sending transactional or service-related communications, including order confirmations, shipping notifications, account updates, and other messages necessary to provide our services.

7. Data Sharing

We may share personal data with:

  • Payment processors
  • Delivery and logistics partners
  • IT and hosting service providers
  • Professional advisers and regulators where required by law

All third parties are required to protect your data and use it only for specified purposes.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

You may exercise your rights by contacting us on the email: welisten@khaadi.com.

11. Cookies

We use cookies in accordance with PECR and our Cookie Policy. You can manage cookie preferences through your browser settings.

12. Data Security

We implement appropriate technical and organisational measures to protect personal data.

13. Complaints

You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.